Irrigation FAQs

Straightforward answers about repairs, seasonal service, and getting a visit on the calendar.

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Getting started  ·  Seasonal service  ·  Repairs & upgrades

Getting Started

A little information up front helps us understand what you need.

How do I request a service visit?

Use our service request form, call 317-224-8309, or email [email protected]. Share the service you need, your city or ZIP code, and a brief description. We’ll follow up to discuss the details and scheduling.

Does submitting the form book an appointment?

Your form sends a request to our team. Your visit is confirmed when we arrange it with you. Include any preferred timing in your message; for a time-sensitive issue, call us to discuss availability. Office hours are Monday–Friday, 8:00 AM–4:00 PM.

Do you serve my area?

We’re based in Greenwood’s Center Grove area and serve Central Indiana. Include the property’s city or ZIP code so we can confirm service at your location.

What should I tell you before a visit?

Describe what you’ve noticed and where it happens. When arranging your visit, mention locked gates, pets, and access to the irrigation controller. For backflow testing, let us know about any testing notice or due date.

Seasonal Service

Spring startup, a midsummer check, and winterization each have a place in your system’s yearly care.

What happens during a spring activation?

We inspect the irrigation system and make simple repairs during the activation visit to help get it ready for summer. Tell us about known problems when requesting service. If you have a specific repair in mind, ask us about the work and cost when arranging your visit.

What is a midsummer checkup for?

A midsummer visit gives us another opportunity to inspect the system while it’s in use. Mention dry areas, uneven watering, damaged heads, or concerns about the controller so we can focus on what you’re seeing.

Do you offer service plans?

Yes. Choose “Service plan inquiry” on our contact form and tell us what you need. We offer plans and seasonal services, including activations, midsummer checkups, and winterizations. We’ll discuss the options for your system and confirm the services and pricing with you.

How do I request winterization?

Choose “Fall winterization” on the contact form or call our team. Include your city or ZIP code and any access details or preferred timing. We’ll follow up to arrange the visit; submitting a request alone does not confirm a date.

Repairs & Upgrades

You don’t need to diagnose the problem before contacting us.

What if I don’t know which service I need?

Choose “Other / not sure” and describe what you see. A head that won’t pop up, a dry area, or water where it shouldn’t be is a useful starting point. Let us know whether the issue affects one area or the whole system.

Do you handle repairs as well as new installations?

Yes. Service and repair are the main focus of our work, and we also install new irrigation systems. Tell us whether you have an existing system, need help with a problem, or are planning irrigation for a property. Explore our services.

Can you help with a Wi-Fi irrigation controller?

Yes—we work with Wi-Fi controllers and use quality rotors and irrigation products. Tell us what controller you have, if you know, and what you’d like to improve. We can discuss options for your system.

What information helps with backflow testing?

Choose “Backflow testing” when requesting service. Mention your property location, any testing notice, and the stated due date. Have the notice available when we follow up so we can discuss the requirements for your request.

Still Have a Question?

Tell us what’s happening with your system. Our team will help you work out the next step.

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